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Lumo

Frequently Asked Questions


What is Lumo

Lumo is the simplest and easiest photo gallery platform available on the internet. Lumo is designed to showcase only your very best photos. Every Lumo gallery website has been designed to work on a wide range of devices. For example, on modern mobile devices you can use swipe gestures to navigate throught the photos on your Lumo website. All the hard work has already been done for you. You just need to upload photos and you're done!

Lumo is a platform to showcase your best photos to the entire world, without the restriction of a "friend" or "follower" wall like Facebook and nearly every other photo sharing service. Everyone will be able to view your Lumo galery.

Lumo is the perfect back-up solution for photographers. With Lumo you not only get an awesome display site for your best photos, but you also get permanent storage of all your full-size and original photos!


How does the Pro subscription work and what is included?

The Pro subscription is billed yearly and costs $5.99 (USD) per month. Here is what is included in the Pro subscription:


Do you have a privacy policy?

Yes. You can read more about it here.


Is there an iOS app for Lumo?

Yes! It's free and you can download it from the app store.


Is there an Android app for Lumo?

There are no plans to make an Android app as of yet. But that might change soon.


Are there any themes I can style my Lumo site with?

Everyone on Lumo gets the "Standard" theme for free. It comes in dark and light color schemes, and comes with 3 layout types. However, soon there will be many themes to choose from that can be applied to your site with a single click.


Are my original (full size) photos stored on Lumo?

Yes! Lumo backs up all your original photos. The size of photo you upload is the size Lumo stores.


If I buy a Pro subscription, can I cancel my account at any time?

Yes! Pro subscriptions can be canceled at any time. There are no refunds for Pro subscriptions. You can read more in the Terms agreement.


Can I use my own domain name?

Yes! If you are a Pro user you can use your own domain name for your Lumo website.

Simply add the domain name you want to use (ex: photos.my-site.com) into the "Custom Domain" field in the Settings form inside Lumo. Be sure you only add the domain name, do not add "http://" or "https://".

Next you will need to add a CNAME record on your website's DNS configuration to point to Lumo's servers. You will need to point your CNAME entry to: YourSiteURL.lumo.me.
Be sure to change the YourSiteURL above to be your Lumo Site URL.
To summarize, if you want to access your Lumo site: YourSiteURL.lumo.me by visiting photos.my-site.com, you will need to add a CNAME record for the subdomain photos on your my-site.com domain that points to YourSiteURL.lumo.me.


Can I use my own Google Analytics Tracking code?

Yes! If you are a Pro user you can use your own Google Analytics Tracking code to get website analytics for your Lumo website.

Simply add your Google Analytics Tracking code into the "Google Analytics Code" field in the Settings form inside Lumo. Your tracking code can be found from within Google Analytics.


How can I get updates on new features and other news about Lumo?

Follow Lumo on Twitter: @lumo_me

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